What is Support Level Supplement (SLS) OSS714A, the OpenServer 6 Maintenance Pack 4 UDI/USB Supplement? KEYWORDS: sls oss oss714a oss714 openserver osr6 6.0.0 maintenance pack 4 patch supplement escalations usb ehci driver 2.0 USB2.0 USB2 devices not detected Descriptor load failed during enumeration fz535628 >2GB memory RAM 4GB RELEASE: SCO OpenServer Release 6.0.0 PROBLEM: What problem is fixed by Support Level Supplement OSS714A, the OpenServer 6 Maintenance Pack 4 UDI/USB Supplement ? SOLUTION: OSS714A contains a fix for a problem which causes USB 2.0 devices not to be recognized on some systems with memory at physical addresses above 4 Gbytes. This supplement can be installed on the following SCO OpenServer releases: SCO OpenServer Release 6.0.0 with Maintenance Pack 4 ---------------------------------------------------------- I. Software Notes and Recommendations 1. If you have any questions concerning this supplement, please contact your SCO software supplier or your SCO Support Representative. ---------------------------------------------------------- II. Installation Instructions To install oss714a follow these steps: 1. Login as root 2. Create an empty directory, such as /tmp/oss714a, to which the patch will be downloaded. 3. Download the OSS714A patch file VOL.000.000 from ftp://ftp.sco.com/pub/openserver6/600/patches/oss714a to the directory created in step 2. 4. If you have installed "P535628 - OSR6 USB EHCI Driver Patch (ver 1.0.0)" on your system, please remove it before proceeding further. Please refer to the p535628a.txt for removal instructions of the said patch. 5. Run the Software Manager with the command: scoadmin software or double-click on the Software Manager icon in the desktop. 6. Pull down the "Software" menu and select "Install New". 7. When prompted for the host from which to install, choose the local machine and then "Continue". 8. In the "Select Media" menu, pull down the "Media Device" menu. Select "Media Images", then choose "Continue". 9. When prompted for the "Image Directory", enter "/tmp/oss714a/" (or the directory where you placed the OSS711A patch file VOL.000.000 in step 2) and choose "OK." 9. When prompted to select software to install, make sure that the "OSS714A - OpenServer 6 Maintenance Pack 4 UDI/USB Supplement (ver 1.0.0)" entry is highlighted. Choose "Install". 10. Installation of OSS Supplement OSS714A is now complete. To exit the Software Manager, select "Exit" from the "Host" menu. 11. Once the installation has completed, you can remove or archive the OSS714A patch file VOL.000.000 and the containing directory created in step 2. 12. You will need to reboot your system for all changes to take effect. ---------------------------------------------------------- III. Removal Instructions Note: Patches must be rolled back in the reverse order in which they were installed on a per-component basis. 1. Log in as root. 2. Execute the command: scoadmin software or double-click on the Software Manager icon in the desktop. 3. Highlight the "OSS714A - OpenServer 6 Maintenance Pack 4 UDI/USB Supplement (ver 1.0.0)" entry. 4. Pull down the "Software" menu and select "Remove Software". 5. Once the removal finishes, quit the Software Manager. 6. You will need to reboot your system for all changes to take effect.